The Rules Behind Your Account Data
We keep one rule in front of everything else: you should be able to see what we hold about you without asking twice. When you deposit through bKash, Nagad or Rocket, we receive a confirmation from the wallet operator — the transaction reference, the amount and
-
1
the time — and match it to your account. We never see your wallet PIN, and we will not ask for it in chat, on the phone or by email. Anyone who does is not us. Opening the lobby from Dhaka or Chattogram on mobile creates
-
2
a session record: device type, approximate location from your network, and the pages you opened. We use it to flag a login that does not match your usual pattern and to keep your wallet balance tied to the right account. Cookies work the same way —
-
3
small files that remember your language choice and keep you signed in between visits. Your rights sit at the centre of this page. You can ask what we hold, ask for a correction when a detail is wrong, ask for deletion of what we are not
-
4
required to keep, and ask us to stop using your contact details for matchday messages. Deposit confirmations, withdrawal checks and dispute logs we hold for a set period, because reconciliation needs them. What we can offer depends on local law and eligible regions, and that covers
-
5
data handling as much as the sportsbook and casino sections. Where a rule in your area asks for something different from this page, the stricter position applies to your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.